About WRSV

Welcome to WRSV, a Woman and Minority-Owned Inspection/Verification Company.

CEO/Founder

Loren Newman began her career in site verification inspections in 2017, with knowledge and experience of commercial and residential site inspections. Ms. Newman grew fond of the day-to-day operations of this field and decided to branch off and start her own business, Western Region Site Verifications (WRSV). WRSV is based in Arizona. Ms. Newman’s vision for starting the company was to create a woman owned and operated business to deliver quality service at a competitive price. With her human resources expertise, Ms. Newman was able to select experienced, professional, and highly motivated women to form her team. Ms. Newman holds a Bachelor of Arts degree in Business Administration from California State University Dominguez Hills.

WHAT WE DO

OUR CORPORATE DESCRIPTION

WRSV is a company dedicated to providing a real alternative to servicing special inspections and verifications. We specialize in making face-to-face contact with your clients, ensuring that your investment is sound and verifiable. WRSV is headquartered in Maricopa, Arizona and has representatives/clients throughout the western region of the United States.

OUR PROCESS

WRSV has a fully-automated order acceptance and quality control process. The Field Inspectors have a limited time to accept an order, although most are accepted immediately, thus allowing WRSV to fulfill client orders within minutes of receiving them. Any orders not accepted by the assigned Field Inspectors are automatically reassigned to another inspector. Our first contact is within 24 hours and then we go through our standard inspection process to fulfill the order.

OUR VALUES

Clients: Our main focus and number one priority! A commitment to excellence means achieving a long-term partnership. The trust, respect, and loyalty of our clients is critical to WRSV. We earn and maintain these attributes by committing ourselves to our clients, developing relationships based on trust, mutual respect, and meeting/surpassing our client’s expectations. Employees: The key to our success. Our employees provide the fundamental strength, vitality, and reputation of our company. WRSV and its employees have a partnership built on trust, open and honest communication, and respect. Professionalism: Our integrity. We are committed to being good corporate citizens. We operate our business with high legal and ethical conduct. WRSV is dedicated to maintaining our credibility by having open, accurate, and timely communication with our clients.

OUR MISSION

How we pursue our mission is just as important as the mission itself! Our mission as a company is to serve the needs of financial institutions, lenders and loan servicing companies. We will be recognized as the leader in the commercial site verification and inspection business by providing excellent, consistent, well documented reports and service to our clients in a timely manner. Being reliable, dependable, and trustworthy to our clients is extremely important to us. We anticipate, understand, and meet our clients changing needs and expectations through teamwork, empowerment, and innovation.

Pam Butler

President/Operations

Ms. Butler has over 17 years of experience in Real Estate and Property Management and 5 years of experience managing onsite, exterior, and interior inspections. She has a solid work ethic with a proactive and professional approach with more than 20 years experience in quality assurance. Ms. Butler also has an array of experience in inventory and quality control, customer service, account management, and foreclosure acquisitions. She exhibits excellent problem-solving skills, communication skills, and is detail oriented with proven ability to multi-task and provide successful project completion timely. Ms. Butler supports the CEO with daily operational functions and serves as the leader of our team. She responds to client inquiries and concerns in addition to reviewing all orders for accuracy prior to submitting them to the client. She achieved Platinum, Gold and Top 10 Individual Sales, 2008-2016. Ms. Butler holds an Associates Degree in Marketing Management from Chattahoochee Community College Atlanta GA.

Donna Calciano

Field Quality Assurance Manager

Ms. Calciano has worked as a paralegal for 10 years, specializing in Civil Litigation. As the Field Quality Assurance Manager of WRSV, she is responsible for the day-to-day operations of the field agents, agent communication, assigning and uploading orders, monitoring and assuring the quality control process. Ms. Calciano has strong organizational skills which is instrumental for managing over 500 field inspectors. She is a highly-motivated leader experienced with working alongside a high-performance team in a fast-paced environment. Ms. Calciano recognizes the need to adhere to strict deadlines while ensuring accuracy and excellent quality work. Ms. Calciano is also a certified Notary Signing Agent with proficient understanding of critical mortgage/title documents. She holds a Bachelor of Arts Degree from Temple University and an Associates of Science Degree from the Community College of Philadelphia

Kim Goldstein

Quality Control Specialist

Ms. Goldstein has 15 years of experience in administration, customer service, sales, inventory control, vendor/client relations and quality control. She excels at prioritizing, coordinating, and managing workflow to maximize productivity and efficiency. As the Quality Control Specialist of WRSV, she is responsible for uploading completed inspections, communicating estimated time of arrival with vendors, ensuring that all jobs are completed timely and accurately. Ms. Goldstein is highly capable of meeting a high-volume of demands from clients in a fast-paced, diverse environment. She is an organized, analytical professional with superior goal setting, decision-making, and problem-solving skills. Ms. Goldstein has a solid reputation for having a positive impact on both internal and external support and overall productivity. She keeps a steady pace with the changes in various industries and evolving needs. Ms. Goldstein has an Associate’s Degree in Math Science from the College of Canyons

100

% Satisfied Clients

1200

Merchant Site Inspections Completed

500

Virtual Site Inspections Completed

1000

Commercial Site Inspections Completed

SATISFIED CLIENT
- PRIMARY RESIDENTIAL MORTGAGE
"I am honored to write this letter of recommendation for Loren Newman and Western Region Site Verifications. Her company have offered us state-of-the-art technology for all of our Branch inspection needs. Their computer software makes it simple to request, complete, and download reports at any time. PRMI chooses to do business with Loren because her team has provided us with high customer service, efficient time-frames on deadlines, user-friendly software, and live video streaming among many other reasons. Loren and Western Region Site Verifications have the ability to take your most complex requests and find a quick and easy solution."
SATISFIED CLIENT
- MCKENZIE CAPITAL LLC
"In our line of business, site verifications are very important as they allow us to confirm that companies are up and running before we move forward with any offers. On the previous process the visits took days to be completed, which delayed the funding to our clients. In the search for better options to provide our customers with a better service, Western Region Site Verification, Inc presented us with a new application called Live Video Streaming that gave us the following: Real time pictures of establishments, Exact location of where the pictures are being taken, 2-hour turnaround service (as opposed to a 3 day), Allowed us to perform face recognition of client requesting assistance, and Live video recording. I strongly recommend this application! We were able to complete our verification in a matter of hours as opposed to days. Thank you, Western Region Site Verifications, for helping us speed up our process as well as increasing our client satisfaction."

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